SP Lecturer - unbelieveable

The call I made to SP really makes me wonder what kind of student the school is producing with this kind of lecturer. Mr. Ronald, from the Business school, was the name. My company is currently looking into hiring some 50 hotel & travel consultants and I happen to know that SP has this Diploma in Tourism and Resort Management so I thought it might be a relevant qualification for this position that I am looking for. So I called up the school to find out more about the modules that teach. Well, I was put through to Mr. Ronald who is suppose to be one of the lecturers teaching this course and to my amaze, his response was unbelieveable. I asked about the GDS (Global Distribution System) that the students are being taught and he said that they do not teach this. When I probe further, he then said that they only teach very fundamental Amadeus. His reasons were that the students are taught to be managers, not to be doing the ground work. He quoted examples that they teach students, not to be waiters but to be managers of the restaurant, not to be tour agent in travel agencies but to be managers of these agencies. I wonder, before he even say all these, had he thought about what he was saying. Does he even know, how many fresh graduates, be it diploma or degree, start their very first job as a manager? If a manager don't even know how to do the ground work, how can he/she even qualify to be a manager? Just by the paper qualification? I seriously do not think so. Maybe he does not understand what it means by a servant-leader. Only those who go to the lowest to be humble, to serve, qualify to be a leader or a manager in the corporate context. I really got me worried of the future generation of Singaporeans being taught these kind of mentality that they educated to be managers. Well, I can just say that I doubt they will be at all good as a manager if they do not know how to be in the shoe of the people they are managing to understand what they go through. Mr. Ronald, I hope you can look into the way you speak. Leaving a bad impression of your school, staff and student is doing your students no good at all considering that I could have been their potential employer.